Privacy Policy

Last updated: 6 October 2026

Who we are

Dragon Airgun Tuning operates https://dragonairguntuning.co.uk.

This policy explains how we handle personal information submitted through our website’s contact form.

For privacy enquiries, contact service@dragonairguntuning.co.uk.

Information we collect

When you use our contact form, we collect the information you provide:

• Name.

• Telephone number.

• Email address.

• Your message and any additional details you include.

Please only provide information needed for us to handle your enquiry.

How we use your information

We use your information to respond to your enquiry, discuss our services and handle related correspondence.

For general enquiries, our lawful basis is our legitimate interest in responding to people who contact our business.

Where you ask for a quotation or enquire about arranging a service, we process the relevant information to take steps at your request before entering into a contract. If you engage our services, we may process information necessary to perform that contract.

Submitting an enquiry does not subscribe you to promotional emails.

Providing your information is voluntary, but we may be unable to respond without sufficient details and a way to contact you.

Where your information is stored

Our website is hosted by IONOS.

Contact-form submissions are stored on our website server in Elementor Submissions. A copy is also emailed to our Gmail inbox, provided by Google.

These providers process information as necessary to host the website, store submissions and deliver email.

Sharing your information

We use the providers described above to receive, store and respond to enquiries.

We may also disclose relevant information where required by law or where necessary to establish, exercise or defend legal claims.

International processing

Google’s email services may involve processing information outside the United Kingdom. You can contact us at service@dragonairguntuning.co.uk for information about the arrangements relevant to your enquiry.

How long we keep your information

We retain enquiries for six months, then delete them from both our Gmail inbox and Elementor Submissions.

This allows time to respond to your enquiry and handle follow-up correspondence.

Keeping your information secure

We take reasonable steps to protect personal information against loss, misuse and unauthorised access.

No internet transmission or email service can be guaranteed completely secure.

Your rights

Depending on the circumstances, you may have the right to:

• Access the personal information we hold about you.

• Have inaccurate or incomplete information corrected.

• Request deletion of your information.

• Restrict how we use your information.

• Object to processing based on legitimate interests.

• Receive eligible information in a portable format.

These rights are subject to applicable legal conditions and exceptions.

To make a request, email service@dragonairguntuning.co.uk. We may need to verify your identity before acting on a request.

Complaints

If you have concerns about how we handle your information, please contact service@dragonairguntuning.co.uk.

You also have the right to complain to the UK Information Commissioner’s Office:

Website: ico.org.uk/make-a-complaint
Telephone: 0303 123 1113

Changes to this policy

We may update this policy when our contact-form practices change. The latest version will be published on this page with an updated date.